Terms & Conditions
Last Updated: 3/31/25
Welcome to RSS Transportation and Logistics; we appreciate you stopping by. By using our website (www.rsstransport.com) or booking transportation with us, you’re agreeing to the terms below. We’ve kept it straightforward and easy to understand. If anything’s unclear, just reach out.
1. What We Do
RSS Transport offers freight and logistics services including dry van, refrigerated (reefer), intermodal, and hazmat transport. We primarily serve the Southeast and Midwest regions, but we’re open to moving freight across the U.S. depending on the opportunity.
All shipments are subject to availability, DOT regulations, and standard industry practices.
2. Your Responsibilities
- Provide accurate shipment details (weight, dimensions, commodity type, special handling needs).
- Be upfront about hazmat freight — it helps us move things safely and legally.
- Don’t use our services or site for anything fraudulent or illegal.
- Follow all federal and state laws related to your shipment.
3. Quotes & Pricing
Rates are based on the information you provide and may change if shipment details change. Final pricing may include accessorial charges, reefer fuel, detention, fuel surcharge, or other standard industry fees. We’ll confirm final pricing before your load is scheduled.
4. Payment Terms
We operate on Net 30 payment terms unless otherwise agreed. Late payments may result in service delays or added fees. If there’s ever a payment issue, just reach out — we’re easy to work with.
5. Cancellations & Delays
- Cancellations should be submitted in writing at least 24 hours before pickup.
- We’ll do our best to keep things on schedule, but delays can happen — weather, traffic, equipment issues, etc. We’ll keep you informed along the way.
6. Cargo Claims & Liability
We take cargo care seriously. That said:
- Claims must be submitted in writing within 30 days of delivery.
- Liability is limited per FMCSA guidelines and standard carrier tariffs, unless otherwise agreed in writing.
- We’re not responsible for issues caused by improper packaging, shipper loading, or inaccurate shipment info.
7. Hazmat & Reefer Loads
- Hazmat loads require all proper documentation (MSDS, placards, etc.).
- Reefer loads must include temperature requirements at the time of booking. We maintain temps within industry-standard variances.
8. Website Content & Use
All content on this site — logos, text, images, and design — belongs to RSS Transport. Don’t copy, modify, or reuse it without permission.
9. Privacy
We respect your privacy. Any information you provide (name, contact info, shipment details) is used strictly for business purposes. See our Privacy Policy for more details.
10. Changes to These Terms
We may update these Terms occasionally. Any updates will be posted on this page with a new date. Check back anytime to stay current.
11. Contact Info
If you have questions, need clarification, or want to book a load, get in touch:
Email: support@rsstransport.com
Phone: (901) 341-5542